General terms and conditions concerning use of the site


These general conditions of use apply to the website (hereinafter the "General Conditions" and the "Site") owned by Le Officine Riunite - Udine S.p.A., with registered office in Via Santa Caterina 35, Basaldella di Campoformido, Italy (hereinafter "ORU"). Access to the site and any action involving navigation on its web pages constitute full acceptance of the General Conditions. In the event that the user does not intend to accept the General Conditions, it is sufficient that the user refrains from navigating on the web pages. ORU reserves the right to change, modify, add or remove clauses of these General Conditions at its own discretion and at any time, without prior notice to the user and without prejudice to the user's obligation to periodically review them, before accessing the Site content. The use of the Site following the posting of changes will constitute acceptance of such changes. Subject to compliance with these general conditions, ORU grants the user a personal, non-exclusive, non-transferable right to access and use the Site to the extent permitted by these General Conditions.


All text, graphics, films, photographs, trademarks, logos, databases, graphs, tables, sounds, music, illustrations and computer code, graphic representations and/or text in general, or other materials on the site (hereinafter, collectively, the "Content"), including, without limitation, the design, structure, selection, coordination, expression, appearance and arrangement of such Content, belong to or are at the disposal of ORU, and are protected by the laws on copyright, patents and trademarks, intellectual and industrial property and unfair competition. Except as expressly provided for in these General Conditions, or in the other conditions published on the Site, and in any case limited to the manner and terms expressly provided therein, it is prohibited to copy, reproduce, republish, upload, download, publish, publicly display, encode, translate, transmit or distribute the whole or any part of the Site and its Content on any computer, server, website or other medium intended for publication, distribution or any commercial purpose whatsoever, without ORU's prior written consent. 


The user declares that they have the power and ability to adhere to these General Conditions, the terms for permission of use, and to other specific terms and conditions set forth on the Site. The user further declares, as needed, that they have reached the age required by law and necessary to use any services/features of the Site. The user agrees not to use any type of device or software to interfere or attempt to interfere with the proper working of the Site, or with the use of the Site by any third party. In particular, but without limiting intent, the user will not: (i) market, distribute, donate, assign, transfer, sell, sublicense, or otherwise transfer or grant rights in the Content to anyone, except as expressly permitted on the Site or by ORU's prior written permission; (ii) modify, permit or authorise modification of the Content and/or create or permit or authorise the creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of any of the Content; (iii) export or re-export any of the Content; (iv) use the Site, or any of the Content, in any manner that would violate any applicable law, regulation or policy; (v) access or use the Site or any of the Content to create, develop, transmit or store any work, material or information that: (a) infringes any third party's intellectual/industrial property rights or other proprietary rights, (b) is offensive, defamatory, harmful or obscene, or (c) interferes with or disrupts the normal operation of the Site by any other person. Under no circumstances may Content be used in connection with any material that is pornographic, defamatory, obscene, fraudulent, libellous, unlawful, immoral or illegal, or that could cause discredit to ORU's good name and reputation. ORU's obligations, if any, with respect to its products and services are governed solely by the agreements pursuant to which such products and services are provided, and no part of this Site may be construed as a modification of such agreements. ORU reserves the right to change any products or services or Content mentioned on the Site, as well as the prices for such products and services and Content, at any time and without notice. Materials related to products or services posted on the Site may include incorrect, outdated and obsolete information; ORU is under no obligation to correct such materials and has no responsibility to do so.


Certain features or services offered on or through the Site may require the opening of an account (including the creation of an ID and password). The user is solely responsible for maintaining the confidentiality of their account information, including the password, and for any activity originating from the account. The user must notify ORU of any unauthorised use of their password and/or account, as well as any other security risks, and ensure that they have logged out of their account at the end of each session. ORU will not be liable for any loss or damage that arises from failure to comply with any security measures on the part of the user.


The Site is governed by the terms contained in the Privacy Policy posted on the Site. To view the Privacy Policy, click here. By using the Site, the user acknowledges and agrees that data transmissions by Internet are never completely confidential or secure and that ORU does not have an advanced data encryption system. The user acknowledges that any data or messages they send to the Site may be read or intercepted by third parties, even in the presence of a special notice that a particular transmission is encrypted.

links to other sites 

The Site may contain links to independent third party websites (hereinafter the "Linked Sites"). The Linked Sites are provided solely as a courtesy to visitors. The Linked Sites are beyond ORU's control and ORU is not responsible for their content, including materials and information posted on them, nor does ORU recommend them in any way. The user must evaluate for themself whether and how to interact with the Linked Sites.

LIMITed warranty

The Site, the Content published therein and any services offered therein (including notices and newsletters) are provided "as is", and ORU makes no representations or warranties, either express, implied or statutory, with respect to the Site, the Content, or the services published therein (including warranties of quality, non-infringement of third party rights, fitness for a particular purpose), nor shall there be any warranties arising from commercial or contractual practices or usages. In particular, ORU does not guarantee: (i) that the Site, the Content and/or the services published therein will always be available, accessible, uninterrupted, timely, secure, accurate, updated, complete, error-free, or that they will operate without loss of data; (ii) that the Site, the Content and/or the services published therein will meet the user’s requirements or correspond exactly to their needs. ORU does not guarantee any Internet connection or transmission. The user will be solely responsible for any loss of data or damage to their computer system that may result from any material downloaded or otherwise obtained through the use of the Site, Content and/or services published therein, which is at the user’s sole discretion and risk. Therefore, the user acknowledges and agrees that, to the fullest extent permitted by law, they bear the entire risk arising from their use of the Site, Content and/or services posted thereon. THE USER ASSUMES FULL RESPONSIBILITY FOR THEIR USE OF THE SITE AND ANY LINKED SITES. IF THE USER IS DISSATISFIED WITH THE SITE OR ITS CONTENT, THEIR SOLE REMEDY IS TO CEASE USING THE SITE OR ITS CONTENT. This disclaimer of liability is not intended to circumvent compliance with the requirements of applicable law, nor to exclude liability for cases in which it cannot be excluded under applicable law.


The Site contains information. The Content and services published therein are always and only of a general and informative nature. ORU assumes no responsibility for any conduct that the user may undertake on their own initiative, in view of the information contained in the Site. The user agrees that ORU shall in no event be liable for any direct, indirect, specific, consequential damages of any kind, including, without limitation, damages for loss of profits or goodwill, business interruption, or other losses whether economic or intangible, which may result: (i) from the use or impossibility of using the Site, Content and/or services posted therein; (ii) unauthorised access to or alteration of the user’s data transmissions; (iii) messages or conduct by third parties on the site; and/or (iv) errors or malfunctions of the Site and any other problems relating to the Site, Content and/or services posted thereon.


Any matter relating to access to or use of the Site, including any dispute, shall be governed by Italian law, without regard to its rules on conflict of law. Any disputes between the parties concerning the execution and/or interpretation of these General Conditions shall be the exclusive jurisdiction of the Court of Udine, Italy. ORU shall, however, have the right to refer the matter to the judge of the place where the user is domiciled.


Anyone who accesses the Site from a country other than Italy is obliged to behave in full compliance with the General Conditions and the laws in force in Italy and expressly guarantees that they will not use the Site and the material contained therein in such a way as to violate the aforementioned laws. Any offer of features or services on the Site is void where prohibited by law. Access to the Site from locations outside of Italy is at the initiative of the user, who is solely responsible for compliance with applicable local laws.


If any of the clauses of these General Conditions should be null or ineffective, the conditions shall continue to be fully effective for the part not affected by said clause, unless the nullity or ineffectiveness is an essential and determining reason for the termination of the General Conditions. In the case that ORU does not assert the rights recognised to it by one or more clauses of these General Conditions, at any time, this shall not be construed as a waiver of such rights nor shall it prevent ORU from subsequently demanding compliance with any and all contractual clauses. The user acknowledges that they have read, understood and accepted the terms and conditions of these General Terms and Conditions, in their entirety.

Technical assistance request form


In compliance with the obligations arising from European Community legislation (European regulation 2016/679, GDPR and subsequent amendments), this site respects and protects the privacy of visitors and users, making every possible and proportionate effort not to infringe their rights.

This privacy policy applies only to the online activities of this site and is valid for its visitors/users. It does not apply to information collected through channels other than this website. The purpose of the privacy policy is to provide maximum transparency regarding the information that the site collects and how it is used.


This website processes data on the basis of consent. By using or consulting this site, visitors and users explicitly approve this privacy policy and consent to the processing of their personal data for the purposes and according to the means described below, including any disclosure to third parties necessary for the provision of a service.

The provision of data is optional, and therefore also the consent for gathering and processing the data. The user can deny consent, and at any time can revoke consent already given (using the Contacts link at the bottom of the page).


Like all websites, this site uses log files that store information automatically collected during user visits. The information collected could be as follows:
Internet protocol (IP) address; Type of browser and parameters of the device used to connect to the site; Name of the Internet service provider (ISP); Date and time of the visit; Webpage of visitor origin (referral) and exit; Number of clicks.

The information described above is processed automatically and collected exclusively in aggregate and anonymised form, for verification of the proper function of the site and for security reasons. Such information will be processed in conformity with the legitimate interests of the data controller.

For security purposes (spam filters, firewalls, virus detection), automatically recorded data could also include personal data such as the IP address, which could be used in accordance with applicable laws for purposes of blocking attempts to damage the site or cause damage to other users or other harmful or criminal activities. Such data are never used for the identification or profiling of the user, but only for the protection of the site and its users, and are processed pursuant to the legitimate interests of the data controller.

In the case of specific services requested by the user, the site detects and records some identification data of the user, including the email address. These data are understood to be voluntarily provided by the user at the time of their request for service (request for information). By submitting a request for information, the user accepts the privacy policy and consents that the content entered may be freely disclosed to third parties for the purposes stated.

The data received will be used exclusively for the provision of the service requested and only for the time necessary for such purpose.

The information that users of the site choose to make public through the services and means made available to them are provided by the user knowingly and voluntarily, exempting this site from any liability for any violations of laws. The user is responsible for verifying that they have permission to enter third-party personal data and any content protected by national or international laws.

The data collected by the site during its operation are used exclusively for the purposes described above and kept for the time strictly necessary to carry out the activities specified. In any case, the data collected by the site will never be provided to third parties, unless by reason of a legitimate request from the legal authorities and only in cases provided by law.

Data used for security purposes (blocking attempts to damage the site) are kept for a maximum of 45 days.


The data collected by the site are processed by the Data Controller, LE OFFICINE RIUNITE - UDINE S.p.A. located in Via Santa Caterina 35, Basaldella di Campoformido (UD), Italy, and are managed only by technical staff authorised for this purpose or by persons responsible for occasional maintenance operations.

data transfer to non-eu countries

This site may share some of the data collected with services located outside the European Union. Such transfers are authorised on the basis of specific decisions of the European Union and the European Data Protection Supervisor, in particular Decision 1250/2016 (Privacy shield), meaning that no further consent is required.

security measures

The present site processes user data in a lawful and correct manner, using appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorised destruction of data. The processing is carried out by means of computer and/or telematic tools, with organisational methods and with logic strictly related to the purposes indicated. In some cases, in addition to the data controller, other classes of employees involved in the organisation of the site (administrative, sales, marketing or legal staff, system administrators) or external parties (such as providers of technical services, couriers, hosting providers, information-technology companies, communication agencies) could have access to the data.


Pursuant to the European Regulation 2016/679 (GDPR) and national legislation, the User may exercise the following rights, in the manner and within the limits provided by current legislation:

Receive confirmation of the existence of personal data concerning the user (right of access);
Know the origin of the data;
Receive intelligible communication;
Receive information concerning the logic, methods and purposes of processing;
Request the updating, rectification, supplement, erasure and transformation of the data in anonymous form, as well as the blocking of data processed in violation of the law, including in the cases of data no longer necessary to achieve the purposes for which they were collected;
Receive, in cases of processing based on consent, the data provided to the data controller in a structured format commonly used by electronic devices and readable by a data processor, at the sole cost of the medium used for transmission;
Complain to the Supervisory Authority (Authority for Protection of Personal Data);
More generally, to exercise all rights that are recognized by the current provisions of law.

Requests should be addressed to the Data Controller or the Data Protection Supervisor.

Where data are processed in accordance with the data controller's legitimate interests, the rights of data subjects concerning processing are nevertheless guaranteed (except for the right to portability, which is not provided for in the rules), in particular the right to object to the processing, which can be exercised by sending a request to the data controller.


The data controller is LE OFFICINE RIUNITE – UDINE S.p.A., with legal headquarters in Via Santa Caterina 35, Basaldella di Campoformido (UD), Italy, who can be contacted by telephone at +39 0432 563856 and by email at

Technical assistance

Batching plants

Fill the assistance request form

In case of emergency call:
+39 0432 563972

Truck mixers

Fill the assistance request form

In case of emergency call:
+39 0432 563930

Attivazione garanzia

[ see map ]

Cuffie Remote Live support

Click on the icon below to download Anydesk Client

Download AnyDesk